Terms & Conditions – D&T Collective

Effective Date: 09/04/2026

Welcome to D&T Collective. By accessing or using our website and purchasing from us, you agree to the following Terms & Conditions. Please read them carefully.

1. General

D&T Collective is an online retail store offering home and lifestyle products. By using our website, you confirm that you are at least 18 years old or have permission from a legal guardian.

We reserve the right to update or change these Terms at any time without prior notice.

2. Products & Availability

• All products are subject to availability.
• We reserve the right to discontinue or modify products at any time.
• We strive to display product images and descriptions as accurately as possible, but we cannot guarantee exact color or appearance due to screen differences.

3. Pricing & Payments

• All prices are listed in South African Rand (ZAR) unless stated otherwise.
• Prices may change without notice.
• Payment must be made in full before orders are processed.
• We accept secure online payments through approved payment gateways.

4. Orders

• Once an order is placed, you will receive a confirmation email.
• We reserve the right to cancel or refuse any order for reasons including:
  • Product unavailability
  • Payment issues
  • Suspected fraud

If your order is cancelled, you will be refunded in full.

5. Shipping & Delivery

• Delivery times are estimates and may vary depending on location and courier services.
• D&T Collective is not responsible for delays caused by third-party couriers.
• Customers must ensure that delivery details are correct. We are not responsible for failed deliveries due to incorrect information.

6. Returns & Refunds

• Returns must be requested within 2 days of receiving your order.
• Items must be unused, in original packaging, and in resellable condition.
• Refunds will be processed once the returned item has been inspected.
• Shipping costs are non-refundable unless the item is defective or incorrect.

7. Damaged or Defective Items

If you receive a damaged or defective product:

• Contact us within 48 hours of delivery.
• Provide clear photos as proof.

We will arrange a replacement or refund where applicable.

8. Intellectual Property

All content on this website, including images, logos, text, and branding, belongs to D&T Collective and may not be copied, reproduced, or used without permission.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy and applicable data protection laws (including POPIA in South Africa).

10. Limitation of Liability

D&T Collective is not liable for:

• Any indirect or consequential damages
• Losses resulting from misuse of our products
• Delays or failures caused by circumstances beyond our control

11. Governing Law

These Terms & Conditions are governed by the laws of South Africa.

12. Contact Information

For any questions or support, please contact us:

Email: dntcollective@gmail.com
Phone: +27 62 425 8051
Business Name: D&T Collective

13. No Guarantee Disclaimer

While we strive to provide high-quality products, D&T Collective makes no guarantees regarding specific outcomes from product use.